Driving Licence & Age
Drivers should provide a valid national or international driver's license held at least 1 year and minimum 20 years age for groups Economy to Wagon, 22 years of age and minimum 2 years of driver's licence for groups Standard and higher, 25+ years of age for groups Luxury or higher. If you are over 80 years old please inform us, age restrictions may apply in certain locations.
Minimum Rental Period
Minimum rental is 24 hours. Any rental period less than 24 hours also requires a whole day rate.
Rates Include/Rates Exclude
Unlimited kilometer, Third Party Insurance (Up to legal limits), Collision Damage Waiver (CDW), Theft Insurance, One additional driver, Airport fees, oil, maintenance, 24 hours road assistance. Special rates and terms may apply for long term rentals (minimum 30 days)
Fuel, Personal insurance (PAI), one way rental fees (where applicable), optional extras (additional drivers, infant/child seat, special equipment, optional insurances, navigation), parking fees, highway tolls, delivery & collection out of office city/airport limits.
All bill will be settled by hiring at the airport, You need to provide your driving licence, passport and credit card details at pick up to be entered in the rental agreement.
Third Party Insurance : Covers the damages caused by the renter to other vehicles, people, property, in legal limits defined by Government of Turkey
Collision Damage Waiver (CDW): Covers the accidental damages to the rental car. CDW does not cover excess fee/deductible, windscreen and headlight breakage, tyre punctures and theft of spare tyre. Those can be waived by buying optional Super CDW insurance.
Theft Insurance: Covers the car when it is stolen. The customer may be responsible for paying rental fee up to the date the car founded. This limit is 15 days (where applicable). If the car is not founded at the end of this limit, the customer does not pay any rental fee for further days when the police is informed at the time of theft.
HTW Insurance: insurance to cover headlight and windscreen breakage, tyre punctures and other small damages (scratch, dent) that traffic police may not provide report.
Personal Accident Insurance: Covers the personal injuries caused by traffic accident to the renter while driving in the limits of the rental car's insurance policy. Non-Turkish citizens usually do not need that insurance as their personal health insurance or travel insurance may cover the personal injuries.
Exceptions to CDW insurance: Insurances are void if driver is under the influence of alcohol, drugs, had passed the legal speed limits, the traffic report is not obtained from the police, damaged car and traffic report not returned to the nearest First office in 48 hours. Insurance also does not cover the damages due to the misuse of the car and damages caused by gross negligence.
Antenna, trays, damage to car lock, loss or damage to keys, windshield wipers, mirrors, glass, wheels, tires, spare key and car jack, hubcap, lights, gas cap, warning triangles, damage to the upholstery of the car, extreme dirtiness in the car, underside damage, damage due to negligence, tire punctures and burst tires, fuel errors, damage to child seats and baby seats, lack of electricity because of forgotten turn on electrical devices.
If the car/cars are stolen and the car keys not returned to nearest Office the theft insurance is void, the customer may be responsible for paying rental fee up to the date the car/cars founded (where applicable). This limit is only 15 days. If the car/cars are not founded at the end of this limit, the client does not pay any rental fee for further days.
Rental cars may be driven by maximum 3 additional drivers apart from main driver. Charges often apply for additional drivers which may be bought at the time of reservation. Additional drivers should meet age and licence requirements at the time of rental, also should be registered in the rental agreement. If any accident occurs while non-registered driver is driving the rental car insurance will be void.
Up on request at the time of booking infant/child/booster seats are available at an additional cost per day.
It is customer's responsibility to provide the correct flight number and arrival time, before departure. If this is not available at the time of booking, please ensure that you will inform us of this at least seven days prior to departure. If the information is not provided in time, no responsibility can be accepted or compensation allowed for a failed rental. This is to allow staff to be ready for you on arrival.
Delivery & Collection
There is no delivery and collection fee at the cities where First Car Rental offices are during the office working hours. If you need to pick up/drop off from hotel, accommodation address or out of city limits or office hours, there may be a fee applies EUR 0,25 per Km to the nearest First Car Rental office.
One Way Rentals
Delivery to another First Car Rental service point instead of car pick up one is defined one way rental. There is EUR 0.25/km drop off fee multiplied by the distance between the pickup and drop off points.